Fairness and Respect
Independence and Integrity
Excellence and Efficiency

Operational Support Assistant (18-month FTC)

Salary £29,000 - £32,000 per annum pro-rata
Location High Holborn, London
Hours 35 hours per week - Full-time, 18-month FTC
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

Job Title 

Operational Support Assistant (18-month FTC) 

Hours  

35 hours per week - Full time  

Hybrid Working Policy - Minimum of 40% of working time in the office 

Job level 

£29,000 - £32,000 - Band 6 

Location 

High Holborn, London 

 

The Role 

We are looking for a highly organised, proactive and resilient Operational Support Assistant to join the Investigation and Enforcement team. The team is responsible for investigating allegations against barristers and taking disciplinary or other action on behalf of the BSB. This is a fast-paced role with a heavy and varied workload, supporting the casework of our Investigations and Enforcement team. You will be responsible for: 

  • Organising hearing dates and preparing Tribunal Hearing bundles 

  • Liaising with witnesses and handling correspondence 

  • Drafting letters 

  • Maintaining manual and electronic records, updating databases 

  • Responding to enquiries from both internal and external stakeholders by phone, email and letter.  

 

Key skills and experience required to undertake the role include: 

  • Demonstrable administrative experience skills with high attention to detail 

  • Proficiency in MS Office applications and general IT systems 

  • Excellent communication skills, with the ability to present information clearly and adapt messages for a range of audiences, including at a senior level.  

  • Excellent organisational skills with the ability to manage multiple tasks, meet deadlines and deliver accurate, consistent work 

  • Ability to stay calm and comfortable working under pressure in a busy operational environment 

  • Proactive and able to manage competing priorities 

Knowledge of the legal profession or experience in regulatory or legal process would be desirable. 

 

Full details of the role requirements, and role specification can be viewed in the job description – see below/ attached). 

 

The BSB 

The Bar Standards Board (BSB) regulates barristers and their professional practice and specialised legal services businesses in England and Wales in the public interest. We are responsible for setting education and training requirements, setting standards, authorising organisations, monitoring the service provided, and handling complaints. Barristers work at the heart of our justice system so BSB’s mission is fundamentally important to the maintenance of the rule of law.   

Our people value our friendly and respectful environment, our support for flexible working, the opportunity to have a high degree of impact and our interesting, challenging, and varied work.  More about our work can be viewed on our website, including our Strategic Plan for 2022-2025. 

 

Working for the BSB 

The Bar Standards Board offers excellent terms and conditions of employment, including: 

  • Hybrid Working is the agreed way of working.  

  • Minimum of 40% of working time in the office. 

  • Option to work from the office more and when there are team or organisational events. 

  • Up to 31 days annual leave, plus a holiday transfer scheme 

  • Up to 12% employer’s pension contribution 

  • Parental leave and flexible working policies 

  • Private medical insurance 

  • Plus a range of additional benefits, including gym classes, discounts and rewards. 

 

Applying 

To apply for this role, please submit your CV and covering letter, addressing the essential criteria from the person specification.  We operate an anonymous recruitment process, to reduce the chance of unconscious bias from our process, please remove your name and other personal information from your CV and covering letter before submitting. 

 

The Bar Standards Board is a Disability Confident Committed employer.  Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview. Candidates with a disability who require reasonable adjustments should contact us via email at BSBPeopleTeam@BarStandardsBoard.org.uk to discuss arrangements. 

 

The Bar Standard Board aims to recruit a talented workforce and values the diversity in background, skills and experience of its staff. We are committed to providing equality of opportunity for all job applicants irrespective of race, sex, disability, age, religion or belief, sexual orientation, maternity or pregnancy, marital or civil partnership status or gender re-assignment. 

 

Closing Date 

Monday 19th January 2026 at 12pm 

Proposed Interview Date 

2nd – 13th February 2026 

Contact Details 

0207 611 4699 or BSBPeopleTeam@BarStandardsBoard.org.uk 

 

Please note, we reserve the right, depending on application numbers, to close or extend the closing date for this position. Therefore, we would encourage an early application. 

 

The independent, practicing Bar of England and Wales is more than 16,500 strong and plays a crucial role in upholding the principles of government accountability under law and vindication of legal rights through the courts. 

A strong and independent Bar exists to serve the public. As specialists, independent advocates, barristers enable people to uphold their legal rights, often acting on behalf of the most vulnerable members of society.

The Bar makes a vital contribution to the efficient and effective operation of criminal and civil courts. It provides a pool of talent, from increasingly diverse backgrounds, from which a significant proportion of the judiciary is drawn, and on whose independence the rule of law and our democratic way of life depends.

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