Fairness and Respect
Independence and Integrity
Excellence and Efficiency

Knowledge Officer

Salary £40,000 to £42,000 per annum pro-rata
Location High Holborn, London
Hours 35 hours per week - Full-time, Permanent
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

 

Job Title 

Knowledge Officer 

Hours  

Full time 

Hybrid Working Policy - Minimum 4 days per month in office, plus events and collaboration 

Job level 

£40,000 to £42,000 per annum 

Location 

High Holborn, London 

 

The Role 

The Bar Standards Board is setting up a new knowledge management (“KM”) function within the recently established Legal and Information Management Department. The KM function’s focus will be on ensuring that members of our regulatory decision-making teams have the right KM tools, systems, support and environment to take robust and high-quality decisions in an effective and efficient manner. 

Our aim is to provide a “best in class” KM environment by ensuring that decision-takers are effectively inducted and have easy access to high quality and up-to-date policies, guidance and other “know how” which will add value and enable them to perform their roles effectively and efficiently.  

The postholder will be responsible for assisting the Knowledge Manager with the development of the KM function and services and help foster a culture of knowledge sharing and collaboration to make better use of our knowledge and intelligence. The postholder will, as appropriate, be a member of project teams that explore enhancements and new technologies and will work closely with colleagues in Information Services, as well as others across the organisation. 

Key responsibilities the postholder will undertake: 

  • Knowledge management – ensuring that knowledge is properly managed throughout the information life cycle  

  • Knowledge sharing – organising forums and training to promote knowledge sharing 

  • Training – organise and deliver induction and refresher training on KM resources and systems and oversee the delivery of legal technical and skills training.   

  • Knowledge policy and guidance – contribute to the creation and updating of policies, guidance, checklists and templates used within our regulatory decision-making teams.  

  • KM Systems - assist in the migration of knowledge content between systems as part of our migration to SharePoint and support in the development of usage guidance.  

  • Engagement and adoption – engage with teams and staff to encourage and secure adoption and active participation with KM technologies, systems and processes.   

  • Continuous improvement - keep pace with developments within the KM external landscape to drive continuous service improvement.  Respond to staff enquiries and resolve issues and barriers impacting on KM service delivery. 

  • Feedback and Metrics – Assist with the measurement and effective usage of KM systems and resources used in the Core Teams. Seek and act on feedback from users both informally and through mechanisms such as annual surveys.  

Key skills and experience required include: 

  • Experience of delivering knowledge management support ideally in a private or public sector legal or professional services organisation. 

  • Strong organisational skills and the ability to manage and prioritise own workload, competing demands and tight deadlines. 

  • A good level of IT literacy and familiarity with KM software and technologies, Microsoft Office suite and in particular SharePoint, intranets, and other collaborative tools.  

  • An ability to motivate and persuade people to use and contribute to KM systems. 

  • Strong communication and engagement skills, and the ability to listen effectively to capture needs and requirements from teams and individuals. 

  • Excellent communication skills with fluency in English, both written and spoken  

  • A 'can-do' attitude and a passion for excellence. 

  • Attention to detail and a high level of accuracy. 

  • Ability to work as part of a team, develop and maintain internal and external relationships (including excellent stakeholder management and engagement skills across different levels of seniority).   

Full details of the role requirements, and role specification can be viewed in the job description – see attached. 

The BSB 

The Bar Standards Board (BSB) regulates barristers and their professional practice and specialised legal services businesses in England and Wales in the public interest. We are responsible for setting education and training requirements, setting standards, authorising organisations, monitoring the service provided, and handling complaints. Barristers work at the heart of our justice system so BSB’s mission is fundamentally important to the maintenance of the rule of law.   

Our people value our friendly and respectful environment, our support for flexible working, the opportunity to have a high degree of impact and our interesting, challenging, and varied work.  More about our work can be viewed on our website, including our Strategic Plan for 2022-2025. 

Working for the BSB 

The Bar Standards Board offers excellent terms and conditions of employment, including: 

  • Hybrid Working is the agreed way of working.  

  • We work from the office for a minimum of four days per month. 

  • Option to work from the office more and attendance expected when there are team or organisational events. 

  • Up to 31 days annual leave, plus a holiday transfer scheme 

  • Up to 12% employer’s pension contribution 

  • Parental leave and flexible working policies 

  • Private medical insurance 

  • Plus a range of additional benefits, including discounts and rewards. 

Applying 

To apply for this role, please submit your CV and covering letter, addressing the essential criteria from the person specification.  We operate an anonymous recruitment process, to reduce the chance of unconscious bias from our process, please remove your name and other personal information from your CV and covering letter before submitting. 

 

The Bar Standards Board is a Disability Confident Committed employer.  Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview. Candidates with a disability who require reasonable adjustments should contact Vivien Bock, HR Adviser on 0207 611 4699 or BSBPeopleTeam@BarStandardsBoard.org.uk to discuss arrangements. 

 

The Bar Standard Board aims to recruit a talented workforce and values the diversity in background, skills and experience of its staff. We are committed to providing equality of opportunity for all job applicants irrespective of race, sex, disability, age, religion or belief, sexual orientation, maternity or pregnancy, marital or civil partnership status or gender re-assignment. 

 

Closing Date 

9th July 2025 

Proposed Interview Date 

24th July 2025 

Contact Details 

0207 611 4699 or BSBPeopleTeam@BarStandardsBoard.org.uk 

 

 

 

The independent, practicing Bar of England and Wales is more than 16,500 strong and plays a crucial role in upholding the principles of government accountability under law and vindication of legal rights through the courts. 

A strong and independent Bar exists to serve the public. As specialists, independent advocates, barristers enable people to uphold their legal rights, often acting on behalf of the most vulnerable members of society.

The Bar makes a vital contribution to the efficient and effective operation of criminal and civil courts. It provides a pool of talent, from increasingly diverse backgrounds, from which a significant proportion of the judiciary is drawn, and on whose independence the rule of law and our democratic way of life depends.

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